Operations & Maintenance
Quality Assurance & Quality Control
Transparency in all aspects of your project.
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Quality Assurance (QA) and Quality Control (QC) ensure that construction projects are executed safely, correctly, and in alignment with engineering, regulatory, and owner requirements.
QA focuses on processes that prevent defects, while
QC focuses on inspecting and verifying that work meets established standards.

Quality Assurance
Planning & Documentation
- Create Quality Management Plan with roles, duties, and workflow.
- Use current revisions of drawings, specifications, and procedures.
- Conduct pre-construction review of design and standards.
Standards & Compliance
- Align teams with codes, requirements, and product guidelines.
- Develop standardized procedures and construction checklists.
Training & Competency
- Provide training for installation, safety, and inspection practices.
- Verify qualifications for specialized work.
Risk Prevention
- Perform quality risk assessments to identify critical activities.
- Review supplier quality documentation before materials ship.


Quality Control
Material Receipt
- Inspect incoming equipment for damage, conformity, and documents.
- Confirm serial numbers, certifications, and factory test records.
In-process Inspections
- Perform inspections at hold points (civil, mechanical, electrical).
- Verify workmanship, measurements, and code compliance.
- Document findings with photos and checklists.
Testing & Commissioning
- Conduct function testing, performance verification, and safety checks.
- Ensure all systems meet design criteria before energization.
- Record results for traceability and warranty compliance.
Corrective Actions
- Issue non-conformance reports (NCRs) when applicable.
- Track corrective actions to closure through a documented process.
- Prevent recurrence through root cause analysis.
Where We Service
Arch O&M services the continental United States.
Don't see your state represented? Reach out, and we will add your site to our list!

Documentation & Traceability
Arch O&M maintains daily quality reports, test records, redlines, and inspection forms. We keep an organized digital log of quality documentation for turnover packages. With our systems, we ensure project traceability from material receipt through final commissioning.
Continous Improvement
Our team holds regular Quality Assurance & Quality Control coordination meetings. Through teamwork, we analyze trends in defects and rework and implement process improvements. Ultimately, we capture 'lessons learned' and apply our critical knowledge to future projects.

Outcomes
Strong Quality Assurance & Quality Control results in:
- Reduced rework & schedule delays
- Improved safety performance
- Higher equpment reliability & system performance
- Clear compliance with codes, standards, & warranty requirements
- Stronger owner trust
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