General Manager – Operations & Maintenance

Job Title: General Manager

FLSA Status: Exempt

Department: Office

Reports To: President of Arch

Summary of Position

The General Manager directs and coordinates activities of the business unit to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties or through subordinate supervisors.

Essential Duties and Responsibilities

1. Lead and manage the designated business unit with a focus on driving growth, efficiency, and sustainability.

2. Ensure the internal managers have measurable objectives (KPI’s) that align with company growth and profitability, while providing ongoing support and feedback.

3. Aid in development, implementation, and execution of strategic plans to grow the business unit, increase market share, and meet financial objectives with Arch O&M.

4. Monitor and support the internal teams with focus on solving roadblocks, making high-impact decisions, and ensuring strategic alignment.

5. Facilitate communication between internal departments and teams to avoid bottlenecks and ensure timely execution of projects.

6. Provide leadership in the formulation of business policies, procedures, and long-term goals while considering overall collaboration amongst all Arch business units.

7. Become familiar with, manage and develop annual budgets, forecasting, and financial reports to ensure profitability.

8. Monitor key financial metrics and provide timely feedback to the leadership team.

9. Identify opportunities for cost reduction while maintaining quality standards and customer satisfaction.

10. Oversee day-to-day operations of projects, including project planning, execution, and delivery.

11. Assess investment opportunities for growth, technology, and team expansion.

12. Lead, mentor, and inspire a diverse team or professionals, fostering a culture of collaboration, accountability, and excellence that align with the company’s overall vision and industry trends.

13. Build and maintain strong relationships with key customers, partners, and stakeholders, while serving as a point of contact for high-level negotiations.

14. Stay abreast of emerging renewable energy and energy storage technologies, trends, and market dynamics to drive innovation with the help of the internal Arch O&M team.

15. Support sales strategies to drive customer acquisition and retention.

16. Lead research and development initiatives to continually improve offerings.

17. Ensure that all solar and energy projects comply with local, state, and federal regulations, including environmental, safety, and zoning requirements.

18. Ensure BU risks are Identified and managed.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Knowledge and Skill Requirements

Education:

• High School Diploma or Equivalent

Experience and/or training: 

• 7+ years’ experience in a senior management role, ideally within the renewable energy industry or construction industry
• Excellent leadership, communication, and interpersonal skills.
• Effective financial acumen with experience in budgeting, forecasting, and P&L management.
• In-depth understanding of the renewable energy and energy storage industry, including installation processes.
• Knowledge of renewable energy and energy storage system technologies, industry standards, and sustainability practices.
• Ability to work in a fast-paced, dynamic environment with a high level of adaptability.
• Strong problem-solving, decision-making, and analytical skills.

Licenses/Certificates:

• Valid driver’s license with good driving record, proof of insurance, required
• NABCEP Certified, preferred

Technology/Equipment:

• Thorough knowledge and experience working in Microsoft Office