Job description

The O&M Solar Technician will assist with operation, inspection, and maintenance of site equipment and systems in a safe, reliable, efficient, and environmentally correct manner. The O&M Technician shall be proficient in MSDS safety culture and industry safety regulations. The ideal candidate will completely support the safe and reliable start-up, operation, shutdown, and maintenance of the solar PV facility’s equipment and systems. In addition, the O&M Tech will assist in troubleshooting and repairs of mechanical equipment, electrical equipment, and instrumentation. The O&M Technician will perform all duties in full compliance with all applicable laws, regulations, policies, and procedures.

Responsibilities:

• Become proficient with customer’s site and Industry Safety Programs and standards.
• Stop unsafe work, report and correct unsafe conditions or hazards.
• Must be able to react and remedy production related issues as they arise in the field.
• Commission PV Systems, including but not limited to; insulation testing, I‐V curve testing, thermal imagery, torque tests and performance evaluations.
• Troubleshoot PV system performance issues and locate & isolate ground faults.
• Perform OEM testing, troubleshooting, repairs and upgrades/revision to a broad range of equipment in the renewable industry.
• Ability to read plan sets and perform take off for ordering materials.
• Monitor, obtain, and review data from instrumentation located throughout the site, looking for variances that are outside normal operating parameters. Reviews logs and documents and reports discrepancies.
• Perform consumption meter installations.
• Ability to answer customer questions pertaining to system performance after solar has been installed.
• Monitor customer production using multiple tools and websites; SolarEdge, Enlighten, etc.
• Educate and answer questions for new and existing customers on how solar PV systems perform and operate.
• Assist with equipment warranty and vendor RMA processes for customers.
• When necessary, assist with handling incoming service calls along with timely case follow-up in a manner which “wows” the customer with positive energy, proficiency and professionalism which ultimately instills confidence that our customer’s service problems will be resolved.
• Troubleshoot and repair ground faults, down strings, down inverters, down internet monitors, and bad panels.
• Perform service work, document equipment including serial numbers, and perform inspections on systems.
• Provide feedback to sales/design/install teams for best practice improvement.
• Install and configure monitoring equipment after commissioning and train homeowners on how to use.
• Track, update and close service requests within a customer relationship management (CRM) system.
• Assist and perform routine maintenance of site equipment and respond to variances.
• Assemble, install, test and maintain electrical wiring using hand tools and power tools.
• Understanding and ability to expand in solar storage installation, maintenance and troubleshooting.
• Operate and maintain company vehicles, mobile equipment and/or tools.
• Willing and available to work scheduled and unscheduled overtime.

Qualifications:

• Ability to work safely
• Valid Driver’s license
• Highly detailed individual who enjoys problem solving
• Excellent verbal, written and communication skills
• Positive attitude and appetite to learn and think out of the box
• Ability to quickly adjust to change in a fasted paced environment
• Must be highly organized & have the ability to multi‐task, set priorities and mange own schedule.
• Strong understanding of solar PV design, installation, and troubleshooting
• Ability to read basic electrical one-line and plot plan drawings and use manufacturer technical manuals.
• Excellent team working skills – ability to foster a positive team environment through collaborative decision making.
• Demonstrate honesty and trustworthiness in work relationships.
• Strong computer skills, Microsoft Suite.
• Ability to be flexible with occasional travel/overnight needs

Requirements:

• Practical knowledge of electrical systems, solar electric systems and their components
• Networking background or basic understanding including installing and configuring routers, Wi‐Fi adapters, repeaters, hardwiring, Ethernet adapters, and web monitoring equipment
• The majority of work is performed outside in hot and cold temperatures, and variable types of weather conditions and various types of tools and equipment being utilized.
• Position entails climbing stairs, working at heights (possibly several times per shift), standing for long periods of time, operating objects, tools or controls, reaching with hands and arms, lifting heavy objects up to 50 pounds (25 kg) overhead and 75 pounds (35 kg) from the floor to 36 inches (1 meter).
• Solar site environment includes exposure to hazards associated with high temperature equipment and systems, gas, low/medium/high voltage electricity, confined spaces, power and hand tools, dust; may be regularly subject to external environmental conditions such as cold, heat, dust, snow and noise from equipment.
• Noise levels are moderately loud and may vary throughout the site.

This position could work out of ANY of our three locations (Milwaukee, Madison or Plymouth) depending on where the candidate lives.

Employment Type: Full-Time

Benefits: Medical, Dental, Vision, 401k, Life, Disability, Paid Time Off, Paid Holidays

Wage: $20-$30/hr